IT Service Manager
NHS Digital
Inside ir35
7 month contract
Hybrid - 2 days a week Leeds
NHS Digital is a great place to work. What we do matters.
Our outstanding teams are passionate about technology and public service, making use of everyone's skills to improve people's lives.
We collaborate to deliver world class tech and intelligence, so come and join us. We are committed to sustainability, diversity and inclusion; our people are at the heart of what we do.
As an IT service manager you will have knowledge of
Essential
- Knowledge of various methodologies used to manage IT and Digital services and an ability to tailor methodologies and management practices Dependent on the characteristics of the service being delivered.
- Knowledge of techniques and approaches that can be used to deliver value, such as Agile, DevOps and Lean.
- An understanding of managing products and services across the life cycle.
- Knowledge of IT systems implementation
Desirable
- An understanding of programme and project management principles and delivery methods.
Additional essential skills & experience for this role:
- Strong interpersonal skills and the ability to develop and maintain effective relationships with colleagues and suppliers at a senior level.
- The ability to foster a collaborative environment that prioritises learning and development.
- Ability to work under pressure to tight deadlines and deliver high quality material right first time.
- Proven experience of practising ITIL service management processes.
- The ability to create, develop and manage teams effectively.
- Experience in effectively managing business risks using recognised techniques.
Desirable SFIA skills:
- Knowledge management
- Project management
- Requirements definition and management
- Learning and development management
- Competency assessment
- Relationship management
- Product management
Essential
- A master's degree or equivalent experience.
- ITIL Practitioner, VeriSM Foundation or equivalent experience.
Desirable
Prince 2 Agile Foundation or Practitioner or equivalent qualification or significant practical experience gained within a large project-based organisation in either the public or private sector.
If this IT Service Manager role sounds like something that you would be interested in, please click the link to apply and get in touch with one of our PSR team now.
(For roles Inside IR35 please include below paragraph and delete this line)
"In applying for this role you acknowledge the following; this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment, and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different."
Please be aware that this role can only be worked within the UK and not Overseas.