1st Line Support Engineer - Bristol
My client based in Bristol are a well-recognized organization within the medical sector and are seeking an experienced 1st Line Support Engineer to join and existing team on a permanent basis. This is a fantastic opportunity to join a market leading business who offer great support, training, and career progression.
The ideal 1st Line Support Engineer will be working in a Hybrid model, with them to being on site 3 days a week and working remotely 2 days allowing a good lifestyle balance.
The Successful 1st Line Support Engineer will have the following experience:
- Experience working in a 1st Line Support role
- Fantastic communication skills and the ability to learn new skills quickly
- Experience with M365, Azure AD, Exchange, Exchange Online and SharePoint
- Login issues - Password rests, Failed Logins etc
- VPN support and configuration
- Knowledge of supporting Windows 10 and O365 Applications
- Have experience with a ticketing system - working to a completion target of 70-80%
- Asset Management Experience
- Experience with Citrix Applications - Beneficial
- Experience with Miraki - Advantageous
- Working with and ITIL and ITSM - Advantageous
If you are looking to move into a role where you can progress and have a chance to learn and develop your existing skills, then please reach out.
To discuss this exciting 1st Line Support Engineer opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Kyle Fitzgerald by exploring the VIQU IT Recruitment website.